Value of Brands
Re-defining Customer Service
Long Term Relationships
Hammer & the Environment
 



The Hammer Company, in this ever-changing world of graphic arts, is able to maintain a leadership role in the industry by understanding the complexities of the business regarding quality issues. Graphic arts are just that - an art, not a science, and for that reason, with our statistically controlled processes, continuous monitoring and dedicated creative workforce, Hammer can maintain these goals through teamwork and innovation.

ISO 9001:2000 Certified

ISO 9001:2000 is a series of standards, developed and published by the International Organization for Standardization (ISO). These standards define, establish, and maintain an effective quality assurance system for manufacturing and service industries. The Hammer Company has been ISO 9001:2000 certified since 2005. For our customers, this means that from our sales organization through to the press room, every team member and critical milestone has been examined and measured against ISO 9001:2000 standards. The result? The unmatched quality of our product. And the unparalleled performance of your Hammer service team.

Six Sigma
Beyond ISO 9001:2000, The Hammer Company also utilizes Statistical Projects Control - SPC, a method for achieving process improvement, product consistency and optimum performance of employees. Currently, The Hammer Company manufactures at 5.7 Sigma

Hammer Quality Policy

The management and employees of The Hammer Company are committed to meeting or exceeding the requirements and expectations of our customers by utilizing the principals of continuous quality improvement. By establishing and reviewing quality objective and goals, all employees form an integral part of this quality system.

Our goals are to satisfy our customers needs by ensuring:
• Superior customer service
• On-time delivery
• Cost effective, continually improved processes
• and dedication to creating an excellent quality product.

 


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